Returns and Refunds Policy

Last updated: May 14th, 2019

Postcards

At this time, we do not provide refunds for postcards. If your postcard doesn’t turn out to the quality you (and we) expect, we’d be happy to have another one printed and sent to you. Please email [email protected] to have your postcard re-printed.

Non-postcard Physical Products*

*Physical products only – does not include digital goods

Thank you for shopping at Curious Markings Co.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 28 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 28 days
  • The product is in its original packaging
  • You have emailed us a description of the problem along with a photo of the product(s) in question, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund.

Products that do not meet these criteria will not be considered for return.

To submit a description of the problem and a photo, contact us:

Send the product with its original packing using our provided return slip to:

Shop | Curious Markings
11025 Westlake Dr
Charlotte, NC 28273
United States

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Curious Markings Co..

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items cannot be refunded.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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